Terms of Use

These terms form the agreement between you and GreyMatter Labs LDN LTD, a company registered in England and Wales under company number 17306415, whose registered office is at 128 City Road, London EC1V 2NX, United Kingdom, and govern your use of the Coach application. Before your account is created, you must actively confirm that you have read and agree to these terms by ticking the acceptance box on the consent screen. We record the date and time of your acceptance and the version of the terms presented to you. If you do not agree to these terms, you must not create an account or use Coach.

Section 4 concerns your safety. Sections 13 and 14 set out what we do and do not promise and limit our liability, section 15 asks something of you in return, and section 16 governs how disputes between us are resolved. Please read these sections carefully.

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1. The service

Coach is an iPhone application that generates a training plan, adapts it as you train, records your workouts, and provides a conversational AI coach to discuss them with.

Coach is a general fitness product. It is not a medical device, it is not a healthcare service, and the coaching it provides does not constitute medical advice. Section 4 sets out what that means in practice and is the most important section of this document.

2. Eligibility and your account

To use Coach you need an account, which you create by signing in with an Apple ID, a Google account, or a one-time code sent to your email address.

You must be at least 18 years of age. Coach asks for your date of birth during onboarding and will not permit you to continue if it places you under 18; our servers apply the same check independently. Where we establish that an account belongs to a person below that age, we will delete it.

You are responsible for maintaining the security of your email and sign-in accounts, and for activity conducted through your Coach account. Notify us at support@coach-app.ai if you believe another person has obtained access to it.

Each person may hold one account, and you may not share, transfer or sell your account, or permit another person to train on it.

It's important that the information you give Coach is accurate, because your safety depends on it: Coach calculates your starting loads from your age, sex, height, bodyweight and stated experience, and works around the injuries you report. If you overstate your experience or leave out an injury, Coach will prescribe on that basis.

3. Subscriptions and payment

Coach is a paid subscription service. Using Coach requires an active subscription, other than the following, which are always available to you whether or not you hold one.

• Your own data. You may always download everything we hold about you, read and delete the notes Coach has written about you, and delete your account. These are how you exercise your rights over your data and how you withdraw your consent to our holding it, so they are never behind the subscription. The Privacy Policy describes them.
• Managing the subscription itself, including cancelling and restoring a purchase.

We add features over time and do not list them here. Anything we add is part of Coach and falls under the first sentence unless we say otherwise.

Payment is taken by Apple. Subscriptions are sold through your Apple account. Prices, plans and any free trial are displayed on the subscription screen within the app before purchase. Payment is charged to your Apple account on confirmation.

Your subscription renews automatically. Unless you cancel before the renewal deadline shown by Apple for your subscription, Apple will charge the renewal price to your Apple account and renew the subscription for the next billing period. The applicable price, billing period and renewal date are shown in your Apple subscription settings. Renewal continues until you cancel.

Free trials. Where your plan includes a free trial and you do not cancel before it ends, it converts automatically into a paid subscription. Where you purchase a subscription during a trial, the unused portion of that trial is forfeited, as Apple's rules require.

Management and cancellation. In the app, Profile → Account → Subscription opens Apple's subscription management screen for the subscription you hold. The same screen is reachable from Settings → your Apple account → Subscriptions on your iPhone, and through the App Store. Cancellation stops the next renewal; access continues to the end of the period already paid for.

Restoring a purchase. Where you reinstall Coach, change device, or sign in again, Profile → Account → Restore purchases re-checks your Apple ID and restores an active subscription. Where the subscription was purchased on a different Apple ID, you must be signed into that account.

Refunds. Purchases are processed by Apple, and refunds are therefore handled by Apple under Apple's policies. Requests are made at reportaproblem.apple.com. This does not affect any refund or cancellation right you hold under consumer law, which we do not seek to limit.

Statutory cancellation rights. If you are a consumer in the United Kingdom, you may have a statutory right to cancel your subscription within 14 days of entering into the contract. Where the law permits supply to begin during that period, access will begin immediately only after you expressly request immediate supply and acknowledge the effect this may have on your cancellation right. Any cancellation right will be affected only to the extent permitted by applicable consumer law. Nothing in this paragraph affects your rights where Coach is faulty, not as described or otherwise does not conform to the contract.

Price changes. Where we change the price of a subscription, notice will be given through the App Store before the new price applies to a renewal, and you may cancel.

4. Health and safety

Coach prescribes physical exercise, including resistance training under load. Exercise carries a risk of injury, and in rare cases of serious injury or death. That risk cannot be removed, by us or by anyone.

Coach may prescribe heavy or technically demanding movements. If you have not performed such movements before, if you have a condition you have not disclosed, or if you continue through pain because the app has prescribed a number, you may be injured. What follows is how we try to reduce that, and where the limits are.

Coach is not a doctor, a physiotherapist or a qualified trainer. It is a software product built on AI models. It does not diagnose, treat or rehabilitate any condition, and it does not provide medical advice. Nothing it produces should be treated as a medical opinion or relied on in place of one. Use of Coach creates no clinician–patient relationship.

Obtain medical advice before you begin. We strongly recommend obtaining medical clearance before beginning any new exercise programme, and in particular if you have or have had a heart condition, chest pain, dizziness or fainting, a bone or joint problem, high or low blood pressure, if you are pregnant or have recently given birth, if you take prescribed medication, if you are recovering from surgery or illness, or if you have any reason to believe that exercise may be unsafe for you.

The PAR-Q screening within Coach does not constitute clearance. During onboarding Coach asks you to complete a short PAR-Q+ readiness screening. This is a self-assessment instrument. It is not an examination, we do not receive your answers, and no health professional reviews them. Where you answer "yes" to any question, Coach displays a screen advising you to consult a doctor, and permits you to continue on confirming that you have been cleared. That confirmation is your own statement, and Coach relies on it. Completing the PAR-Q is not medical clearance, does not constitute an assessment by us of your fitness to train, and does not tell us whether you are fit to train.

Injuries you report are programming constraints, not treatment. Where you report an injury, Coach will avoid loading that area and will substitute exercises. That is an adjustment to your programme. It is not rehabilitation, it is not a treatment plan, and it is not a substitute for consulting a physiotherapist or a doctor. Coach cannot examine you and knows only what you have entered.

Prescribed loads are estimates. Where you have no history on an exercise, Coach estimates a starting load from population data and your stated profile, and identifies the figure in the app as an estimate. Estimates may be wrong in either direction. Apply your own judgement, warm up properly, use appropriate technique, use a spotter or safety equipment where appropriate, and treat every prescribed figure as a suggestion you are free to reduce.

Stop if something is wrong. Cease exercising immediately and seek medical attention if you experience pain, chest tightness, dizziness, shortness of breath, nausea, or anything else that concerns you. Coach is instructed never to prescribe through pain, and knows only what you tell it — it cannot see you or examine you, so on the day you are the one who can tell. Coach is not an emergency service and does not monitor your activity in real time. If you believe you may be experiencing a medical emergency, stop exercising and contact the emergency services immediately.

You take part voluntarily, and you decide what you attempt. Coach is built for people well enough to exercise without supervision, and every figure it prescribes is a suggestion you are free to reduce or refuse.

5. AI-generated content

Coach's plans, chat messages, session recaps and rest-screen notes are generated by AI models. Coach is software, not a person. AI models make mistakes. They can produce output that is incorrect, inconsistent or inappropriate to your circumstances, and can do so while sounding confident. Because of the nature of these models, output may not be unique: another user in similar circumstances may receive similar or identical output.

We use safeguards intended to reduce certain foreseeable errors. The engine that determines your loads and repetitions is deterministic software that limits how far a load may change; proposed plan changes are checked before they are applied; and Coach cannot alter your plan without your approval. These controls reduce particular risks but do not validate the clinical appropriateness, accuracy or safety of any output for you.

Those safeguards do not guarantee the output. Apply your own judgement to everything Coach tells you, and do not follow a prescription you have reason to believe is wrong for you. Coach is a tool that assists your training decisions; it does not make them for you.

What you say to Coach is sent to our artificial intelligence provider in order to generate a reply. The Privacy Policy's 'Artificial intelligence' section sets out precisely what is sent and what becomes of it.

6. Acceptable use

Use Coach for your own training. You may not:

• use it unlawfully, or to harm, harass or endanger any person;
• use it to obtain medical, diagnostic or treatment advice, or present its output to any person as professional advice, or represent AI-generated output as having been produced by a person;
• attempt to cause the AI to produce harmful, unsafe, unlawful or abusive content, or to circumvent its safety instructions;
• copy, scrape or bulk-extract the exercise library, plans or any other content;
• reverse-engineer, decompile or tamper with the app, or attempt to access our servers, database, other users' data, or any part of the service to which you have not been given access;
• operate bots, scripts or automated tools against the service, or place unreasonable load upon it;
• resell, sublicense or provide Coach as a service to other persons, or use Coach or its output to train a machine-learning model or to build a competing product;
• share your account, or use the account of another person; or
• submit content you have no right to submit.

We may restrict, suspend or terminate an account where we reasonably believe that the user has breached this section, created a safety or security risk, exposed us or another person to legal liability, or interfered with the operation of Coach. Where reasonably practicable, we will tell you the reason and give you an opportunity to respond. We may act without prior notice where immediate action is reasonably necessary to protect users, the service or third parties, comply with law or investigate suspected fraud, misuse or a security incident.

7. Your content, and Coach's memory

Content you provide remains yours. Your messages, workout logs, injury notes and feedback belong to you.

You grant us a licence to host, store, process and display that content in order to operate the service for you, and to transmit it to our providers, including the artificial intelligence provider that generates your coaching, as described in the Privacy Policy. The licence exists solely to operate Coach for you and terminates when we delete your content, save for the feedback licence below, which survives.

You are responsible for the content you submit, and you confirm that you have the right to submit it and that it does not infringe the rights of any other person.

Feedback submitted through the in-app form remains yours. You grant us a worldwide, perpetual, irrevocable, non-exclusive, transferable, sublicensable and royalty-free licence to use, reproduce, modify and incorporate that feedback into Coach and related products and services, without payment or other obligation to you. Where you delete your account, we retain the feedback only after removing your personal identifiable information, as described in the Privacy Policy.

Coach's memory. To personalise your coaching, Coach automatically records short notes about you drawn from your conversations, including notes relating to injuries or personal circumstances, some of which may be inferences rather than statements you made.

You may read those notes in the app under Profile → Your data → What Coach remembers, and delete any of them. You may add a note of your own to correct something Coach has recorded; Coach treats what you write as more reliable than anything it inferred and reads your notes first.

7.1 Apple Health

Where you elect to connect Apple Health, Coach reads your bodyweight and your body fat percentage from it, and imports up to two years of existing measurements so that your trends carry history. The integration is inactive until you enable it, iOS requests your permission at the point of connection, and you may withdraw that permission at any time in the Health app under Sharing › Apps › Coach. Coach's HealthKit access is read-only: Coach writes nothing to Apple Health.

We covenant that data obtained through HealthKit is used solely to provide the Coach service to you — your training plan, your progress charts and your coaching — and is disclosed only to the processors described in the Privacy Policy's 'Who we share information with' section, which process it on our instructions for that same purpose, or where the law compels us to disclose it. It is held in our own database and is deleted when you delete your account.

Data obtained through HealthKit is never used for advertising, marketing or use-based data mining, never sold, and never disclosed to a data broker or an information reseller. That holds whatever else in these terms or in the Privacy Policy we may later change.

Where we change what Coach reads from Apple Health, iOS will request your permission again and we will amend the Privacy Policy before the change takes effect.

7.2 Copyright complaints

If you believe that material accessible through Coach infringes your copyright, write to support@coach-app.ai with: your signature or that of a person authorised to act for you; identification of the work said to be infringed; identification of the material said to infringe and enough detail to locate it; your contact details; a statement that you believe in good faith that the use is not authorised by the rights holder or by law; and a statement that the information in your notice is accurate and that you are authorised to act. We will remove or disable access to material that we determine to be infringing, and may terminate the accounts of repeat infringers.

8. Intellectual property

Coach — the application, its design, the exercise library, the training methodology, the progression engine, the branding and the name — belongs to GreyMatter Labs LDN LTD or our licensors and is protected by copyright and other laws.

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use Coach on devices you own or control, for your own training, for the duration of these terms. All other rights are reserved, and no title in any content passes to you.

Subject to our rights and the rights of third parties, you may use AI-generated output provided to you through Coach — including your plans, chat and recaps — for your own lawful purposes on a royalty-free basis. Because AI-generated output may not be unique and may not qualify for intellectual property protection, we do not promise that you own exclusive rights in it or that similar output will not be provided to another user. No rights in the systems, models, software, methodology or underlying content used to produce the output are transferred to you.

9. Additional terms for the iOS application

The following apply to your use of the Coach application obtained from the Apple App Store, and prevail over anything inconsistent elsewhere in these terms.

• These terms are between you and us alone. Apple is not a party to them. We, and not Apple, are solely responsible for Coach and its content.
• Licence scope. The licence at section 8 is a non-transferable licence to use Coach on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, save that Coach may be accessed by other accounts associated with you through Family Sharing or volume purchasing.
• Maintenance and support. We are solely responsible for providing maintenance and support for Coach. Apple has no obligation to furnish any maintenance or support services.
• Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If Coach fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the application to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatever with respect to Coach.
• Claims. We, and not Apple, are responsible for addressing any claim by you or any third party relating to Coach or your possession or use of it, including claims of product liability, claims that Coach fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.
• Intellectual property claims. We, and not Apple, are responsible for the investigation, defence, settlement and discharge of any claim that Coach or your possession and use of it infringes a third party's intellectual property rights.
• Legal compliance. You represent and warrant that you are not located in a country that is subject to a US Government embargo or that has been designated by the US Government as a terrorist-supporting country, and that you are not listed on any US Government list of prohibited or restricted parties. See also section 10.
• Third-party terms. You must comply with any applicable third-party terms of agreement when using Coach.
• Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and on your acceptance of them Apple has the right, and is deemed to have accepted the right, to enforce them against you.

Our contact details for any question, complaint or claim relating to Coach are at section 21.

10. Export control and sanctions

Coach is subject to export control and economic sanctions laws, including those of the United States and the United Kingdom. You may not use Coach, and may not export or re-export it, in breach of those laws. You represent that you are not located in, and are not a national or resident of, a country subject to comprehensive sanctions, and that you are not a person with whom dealings are restricted or prohibited under any applicable sanctions list.

11. Availability, third-party services, and changes to the service

We aim to keep Coach available and functioning. We do not warrant uninterrupted or error-free service. We may change, suspend or discontinue features, and may take the service down for maintenance.

Where we discontinue Coach entirely, we will give you reasonable notice, cease charging you, and provide a means of exporting your data.

Coach depends on services operated by others, including Apple and the providers described in the Privacy Policy's 'Who we share information with' section. Where one of those fails, corresponding parts of Coach will fail with it.

Coach links to services operated by others, including the App Store and the Apple Health application. Those services are governed by their own terms and privacy notices. We are not responsible for their content, availability or practices, and your use of them is at your own risk.

12. Termination

You may terminate at any time. Cancel your subscription through Apple, and delete your account in the app under Profile → Your data → Delete account.

Deletion is immediate and permanent: there is no grace period and no means of restoration. It removes your profile, plans, every workout and set you have logged, your weigh-ins, injuries, your conversations with Coach and everything Coach has recorded about you. One category is retained with your name and email address removed: feedback you have submitted. The Privacy Policy's 'Retention' section sets out what is deleted and what is retained.

Cancellation of your subscription and deletion of your account are separate acts. Cancel through Apple first where you hold an active subscription; deleting your Coach account does not terminate Apple's billing.

We may restrict, suspend or terminate your access where you materially breach these terms, where this is reasonably necessary to protect users, the service or third parties, where we are required by law to do so, or where we discontinue Coach. Except where immediate action is reasonably necessary, we will give you reasonable notice and an opportunity to remedy a remediable breach. We will explain our decision unless the law, security considerations or the protection of another person prevents us from doing so. Any refund for an unused subscription period will be provided where required by applicable law or Apple's applicable refund rules.

When your access ends, your licence to use Coach ends. Sections 4, 5, 7, 8, 10, 13, 14, 15, 16 and 19 survive termination.

13. Disclaimers

If you are a consumer in the United Kingdom, Coach must be of satisfactory quality, fit for any purpose you made known to us, and as described. If it is not, you are entitled to a repair or replacement and, where that is impossible or not done within a reasonable time, to a price reduction or a refund. Those rights come from the Consumer Rights Act 2015. They cannot be excluded or limited, and nothing anywhere in these terms — including the limit at section 14 — affects them. Where defective digital content damages a device or other digital content of yours, section 46 of that Act gives you a further right to a repair or to compensation, which is likewise not limited by section 14.

Subject to that, and to the fullest extent permitted by law, Coach is provided "as is" and "as available", and we disclaim all warranties not expressly given in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that Coach will meet your requirements, that it will be uninterrupted, secure or error-free, that defects will be corrected, or that the AI's output will be accurate, complete, current or suitable for you. No advice or information obtained from Coach creates any warranty not expressly stated in these terms.

We do not warrant that following a Coach programme is safe for you. Whether it is depends on facts about your body and health that we neither hold nor can verify.

Certain jurisdictions do not permit the exclusion of certain warranties, and parts of this section may therefore not apply to you.

14. Limitation of liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded. If you are a consumer, your statutory rights are unaffected by these terms.

Subject to that, and to the fullest extent permitted by law:

We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost data or loss of goodwill, however caused and on any theory of liability, even if we have been advised of the possibility of such damages.

Subject to the first paragraph of this section, our total aggregate liability arising out of or relating to Coach will not exceed the greater of the amount you paid Apple for Coach in the 12 months preceding the event giving rise to the claim and £100. This cap does not apply to any remedy, refund, repair, replacement, price reduction or compensation that applicable consumer law requires us to provide without limitation, including the rights described in section 13.

Exercise carries risk that we cannot remove. Strength training can cause injury, and no amount of care in a training plan eliminates that. Section 4 sets out what we do about it and what you should do. The exception at the start of this section applies to it in full.

15. Indemnity

To the extent permitted by law, you agree to indemnify GreyMatter Labs LDN LTD and its officers, directors, employees and agents against claims, losses and reasonable costs, including reasonable legal fees, arising from your breach of these terms, your misuse of Coach, or your violation of the rights of any third party.

16. Dispute resolution

16.1 Contact us first

If you have a dispute with us, write to support@coach-app.ai setting out what has happened and what you would like us to do. We will try to resolve the matter promptly and ask that, where reasonably practicable, you allow us 30 days to respond before commencing formal proceedings; we will do the same before commencing proceedings against you. This request does not prevent either party from seeking urgent interim relief, bringing a claim before a limitation period expires or exercising any right that cannot lawfully be restricted.

16.2 Governing law and jurisdiction

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, subject to section 16.3.

If you are a consumer, this does not deprive you of the protection of the mandatory laws of your country of residence, and you may be entitled to bring proceedings in the courts of that country.

16.3 Arbitration and class action waiver — United States residents

This section applies only if you are resident in the United States. It affects how disputes between us are resolved, and it waives your right to a jury trial and to participate in a class action. Section 16.3(f) explains how to opt out.

(a) Notice of dispute, and 60 days to settle it. Before either of us begins arbitration, the one with the complaint must send the other a written notice of dispute. Yours goes to support@coach-app.ai; ours goes to the email address on your account. It must give your name, the email address on your account, a description of the dispute and the relief you want, and it must be signed by you personally — not on your behalf. We will do the same in reverse.

Neither of us may begin arbitration until 60 days after that notice is sent, and any limitation period stops running for those 60 days. This is a condition of arbitrating, and either of us may ask a court to enforce it.

(b) Agreement to arbitrate. Except as set out below, any dispute arising out of or relating to these terms or to Coach, including its formation, interpretation, breach or termination, will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, before a single arbitrator. The Federal Arbitration Act governs this section. Judgment on the award may be entered in any court of competent jurisdiction.

(c) Exceptions. Either of us may bring an individual claim in a small claims court, and either of us may seek injunctive relief in court to protect intellectual property rights or to prevent unauthorised access to the service.

(d) Class action and jury trial waiver. Claims may be brought only in your individual capacity, and not as a plaintiff or class member in any purported class, collective or representative proceeding. Save as subsection (e) provides, the arbitrator may not consolidate the claims of more than one person. You and we each waive any right to a jury trial. If a court decides that this waiver is unenforceable as to a claim for public injunctive relief, that claim alone will be heard in court and stayed pending arbitration of the remaining claims; the remainder of this section continues to apply.

(e) Where many similar claims are filed together. If 25 or more notices of dispute raising materially the same claim are sent within a 90-day period by, or with the assistance or coordination of, the same law firm or group of firms, they will be arbitrated in batches of up to 50 claimants. JAMS will appoint one arbitrator for each batch and charge one set of fees for each batch, and we will pay those fees on the basis set out at subsection (g).

Each claimant in a batch keeps their own determination on their own facts, and the arbitrator will make a separate award for each. Batching is a way of administering the claims, not of merging them. Any limitation period stops running for a claimant from the date their notice is sent until their batch is determined. Neither of us may ask for consolidation beyond what this subsection provides.

If a court holds this subsection unenforceable, it is severed and the rest of section 16.3 continues to apply.

(f) Opting out. You may reject this section by writing to support@coach-app.ai with the subject "Arbitration opt-out", giving your full name and the email address on your account, within 30 days of first accepting these terms. Opting out affects nothing else in these terms.

(g) Arbitration costs. Where you are an individual using Coach for personal purposes, we will pay the JAMS filing, administration and arbitrator fees to the extent they exceed the filing fee you would have paid to bring the claim in court.

(h) Severability. If any part of this section 16.3 is held invalid or unenforceable, the remainder continues in force, save that if subsection (d) is held invalid in its entirety, this whole section 16.3 does not apply.

17. Notices and electronic communications

You consent to receive communications from us electronically, and agree that electronic communications satisfy any legal requirement that a communication be in writing. We give notice by email to the address on your account, or by a notice within the app. You give notice to us at support@coach-app.ai, or by post to the address at section 21.

You are responsible for keeping the email address on your account current and for ensuring that our messages are not blocked or filtered.

18. Changes to these terms

We may amend these terms. Where an amendment is material we will give notice in the app before it takes effect, and where the amendment alters what you have agreed to we will ask you to accept it again. Continued use of Coach after a material amendment takes effect constitutes acceptance of the amended terms; if you do not accept them, you can stop using Coach and cancel your subscription.

We will not apply a material amendment retrospectively to events that have already occurred.

19. General

Entire agreement. These terms, the Privacy Policy and the Consumer Health Data Privacy Policy constitute the entire agreement between us concerning Coach and supersede all prior communications and representations.

Severability. If any provision is held unenforceable, the remainder continues to apply.

No waiver. A failure to enforce a provision is not a waiver of it or of any other provision.

Assignment. You may not assign or transfer your rights under these terms without our prior written consent, except where applicable law permits you to do so. We may assign or transfer our rights and obligations to an acquirer of the business or to a company within our corporate group. We will give you notice of any transfer, and it will not reduce your rights or remedies under these terms. If a transfer materially disadvantages you, you may terminate your account and subscription, subject to Apple's cancellation process.

Force majeure. Neither party is liable for delay or failure to perform an obligation caused by an event beyond its reasonable control, provided that the affected party takes reasonable steps to reduce the effect of the event and resumes performance as soon as reasonably practicable. This clause does not excuse payment obligations that arose before the event, affect any mandatory consumer right or prevent a refund where Coach cannot be supplied and applicable law requires one.

No third-party rights. Save for Apple under section 9 and the persons indemnified under section 15, no person other than you and us has any right to enforce these terms.

Language. These terms are drafted in English. Where we provide a translation, the English version governs in the event of any inconsistency.

20. Consumer complaints

If you are a California resident, you may report a complaint to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone on (800) 952-5210 or (916) 445-1254. The provider of the service is GreyMatter Labs LDN LTD, whose address appears at section 21; charges for the service are as displayed on the subscription screen in the app before purchase.

21. Contact

GreyMatter Labs LDN LTD 128 City Road, London EC1V 2NX, United Kingdom Support and legal notices: support@coach-app.ai Privacy: privacy@coach-app.ai